Issue with Capturing the Facebook Leadform Response

[yang_yang74]

The Facebook Lead webhook response is not being captured, even though the lead form testing was already generated using the FB Leads Ads testing tool. It seems unable to generate and trigger the new trial response. Could you please help us solve this issue?

 

[Preeti Paryani]

Hello @yang_yang74

Can you please share the workflow ID/name? so we can look into it and better assist you.

 

[yang_yang74]

Where can i get the Workflow id?

 

[Preeti Paryani]

Hello @yang_yang74

When you open the workflow you can find the workflow ID at the end of the URL. Please refer to the attached screenshot for more info.

Also, you can mention the workflow name it would work too.

 

[yang_yang74]

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[ArshilAhmad]

Please create a new connection with your Facebook Lead Ads account and see if that fixes the issue. Make sure that the account has sufficient permissions to capture leads.