Facebook Lead (Instead) throws an error

[nielsp]

Hello,

I try to setup the Facebook instant lead. I get this error.
With a standard LeadAd with eight hours trigger time it is working.
How can I solve this ?

THX for your help.

Best wishes

Niels

 

[Pabblymember11]

Hey @nielsp

It appears that you haven't linked the Facebook account that controls the relevant Lead ad form.

Please re-connect the Facebook account from the Facebook Lead ad admin account.

Further, follow the instruction written here to fix the "Empty Data" https://forum.pabbly.com/threads/facebook-lead-ads.2740/

 

[nielsp]

Okay. What I am wondering is, that i use the same facebook account and the "normal" with 8h time schedule works.
I will try again

 

[nielsp]

Actually the problem is that you have to send a test lead in the moment of setting up. Then you get right data

 

[Pabblymember11]

Actually the problem is that you have to send a test lead in the moment of setting up. Then you get right data

If you do not want to send the real data from the Lead Ad form then you can use the non-instant version of the trigger event which will get the new data by clicking on the "Save & Send Test Request" button.

 

[Raja087]

Actually the problem is that you have to send a test lead in the moment of setting up. Then you get right data

Hi, can you please explain me in detail because I too facing the same problem

 

[niels.przybilla]

Hi, can you please explain me in detail because I too facing the same problem

Helo @Raja087 - You can use the Test Tool from Facebook to send you a lead: https://developers.facebook.com/tools/lead-ads-testing
Then you do not get this error.

Best wishes

Niels