facebook lead response not capture for lead ads

[clinic_dermatech]

Unable to create the workflow as webhook response is not capture as I tested multiple form submission the response remains the same due to which am unable to create the work flow . just want to highlight am also using Zapier simultaneously,just want to switch to pabbly but first wanna see the trial first

 

[Preeti Paryani]

Hello @clinic_dermatech,

To resolve this issue, you can click on the "Recapture Webhook Response" button. After doing so, try sending a lead using the "Preview Form" button in the Facebook Test Tool. This will help ensure that the correct response is captured.

Once you do this, please check if the response is captured properly and let us know how it goes.

 

[clinic_dermatech]

we have already done this process

 

[Preeti Paryani]

Hello @clinic_dermatech,

Could you please share a screen recording of the entire setup process, showing how the configuration has been done? This will help us better understand the issue and assist you more effectively.