Facebook Lead - shows Platform as FB - How do we get the Full Form?

[zest83]

When making the automation, FB Leads pulls data of Platform.

Platform could be either Fb or IG, FB = Facebook & IG = Instagram.

Now, when tagging this to mail server, we need the abbreviation FB / IG to be inserted as the FULL NAME.

Does that make sense?

How should we implement the same?

 

[Fagun Shah]

This should work for only 2 platforms -

 

[zest83]

Thanks
Where do I place this

The current Flow is as follows:|


FB Leads to Google sheets to Mail Server

 

[zest83]

Also, are we sure to use single quotes ( ' ) and not double quotes ( " ) when writing the formula?

 

[Fagun Shah]

Place it as the second step, the step after you get a lead from FB Lead Ad.

And Yes I am sure about using single quote and not double quote.

If you face problem after setting this up share a full screenshot of the workflow here.

 

[zest83]

its not showing as Facebook or Instagram
Showing as the same thing

 

[zest83]

And this one

 

[Fagun Shah]

You did not close the bracket ) after 'Facebook'

 

[zest83]

Great

 

[zest83]

What Label do I choose in my Mailing Website... How do I tag this?

 

[zest83]

Figured it out. its working now.
Appreciate your help