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Failed to generate google doc due to failed string parsing

mhassan

Member
Lately, we are experiencing random and tons of failed string replacement steps which lead to failed steps to generate a google document. This was working before. This issue is impacting production for us.

Your promot attention to his matter is greatly appreciated!

As a side note, my google enable login is also failing so I am using a seconday admin email address to post this message.

[email protected]

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Pabblymember11

Guest
Hey @mhassan

Seems like you might have done some changes in the following action and because of that the mapping got disrupted as a result the task was getting failed.

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mhassan

Member
Thank you, but that is not the only area where it's failing. It appears that the parsing step will fail when there is missing input (from the form). This was NOT behavior before. Not all form questions need to be answered; therefore, we will have missing "text". Again this was working before. To fix this issue, I would need to make ALL fields mandatory input, which is not practical.
Additionally, I thought if a parsing has an error, that normally does not prevent google doc from being generated. This also appears to be new behavior
 
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Pabblymember11

Guest
It is necessary to select the "Ignore Error (Enable)" checkbox if you want the workflow to continue to operate further action steps even if some data is missing or an action step fails.


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