Failing to connect Whatsapp number

[RodrigoCastrezana]

Grant Account Access for Support

1. I authorize the Pabbly Support Team to access my account for troubleshooting purposes.

WhatsApp Number

+525526857333

Email Address

[email protected]

When following the steps to connect my whatsapp number, I get the message from Facebook Business, click on Connect, then scan the QR code, and get this error. There aren't any options to troubleshoot, just report it to Pabbly. Has anyone had this issue? How do I proceed?

 

[Preeti Paryani]

Hello @RodrigoCastrezana,

Thank you for reaching out to us.

To assist you better, could you please share the WhatsApp number you are trying to connect, along with a short screencast showing the steps you are following during the connection process? Additionally, we recommend trying the setup once in an incognito window, as this often helps resolve browser-related issues.

We will be happy to look into this further once we have the details.