Files have been "Uploading" for DAYS

[Stephen274]

Can someone please help me? I uploaded several files and they are still not available for me to proceed. I don't see a way to open a ticket. My email address on this account is [email protected]. You have my permission to log in to fix the issue.

 

[anushkasahu]

Hello @Stephen274,
Thanks for reaching out.

Could you please share the email address associated with your Pabbly account? The one you provided does not seem to contain any workflows. It would also be helpful if you could share the Workflow ID.

 

[Stephen274]

I am not sure what you are looking for. It's the only email I have for this account.

 

[anushkasahu]

Hello @Stephen274,
Thank you for bringing this to our attention.

After carefully reviewing your case, we have escalated the concern to our technical team. We will update you as soon as we receive a response.