Filter problem

[drpx]

Your Task History ID

IjU3NjUwNTZmMDYzZjA0MzM1MjZjNTUzMjUxMzI1MTY1NTQzNzBmMzci_pc

Hello,

I created a workflow to send whatsapp message based on the users country... It all seemed to be working just fine but the filter step apparently isn't working properly (Is it case sensitive?)

As you can see, it returns guestCountry as "BR"

But the filter returns false after comparison

Why is that happening?



Another question. Is there a way to stop a workflow after some criteria is met? For example, in this same workflow, i'd like to stop it after whatsapp message been sent. Is it possible?

 

[Preeti Paryani]

Hello @drpx,

Upon reviewing the workflow, it appears there is an issue with the filter. We recommend clicking on the "Refresh Fields" button, remapping the labels, and then testing the workflow again.

Additionally, you can stop the workflow using a filter. Since the WhatsApp message has already been sent, you can map the WhatsApp message status or any unique key that is only generated when the message is sent. If this key does not exist, the workflow will then only proceed further.

Let us know if this works for you.