Flow is not triggered

hartamas

Member
Why my flow is not triggered?

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Preeti Paryani

Well-known member
Staff member
Hello @hartamas,

Thanks for sharing the details. Upon testing, we found that your flow is set to trigger only when a user sends a text (e.g., "ad webinar to calendar"). If a user clicks the quick reply button, the flow will not be triggered, as this is the intended functionality.

Please refer to the attached image for clarity. You may restructure your flow accordingly to achieve your use case, as the current setup will not support it.

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Preeti Paryani

Well-known member
Staff member
Hello @hartamas,

Thank you for the update. We are glad we were able to help.

As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received:
https://forms.gle/GAjS4wdPYKuhnEYV9

If you like our product, please consider leaving us a Google review. Your feedback helps others see how Pabbly can support their business.

Thank you for your time.
 
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