• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Flowlu - "update CRM account": account's category won't update

Not open for further replies.


Hi there,
I'm trying to set up a workflow, where an opportunity is won in Flowlu, the customer's category will get updated to another value (eg. from "prospect" to "client").

So I have an automation set up inside Flowlu, this sends a webhook which triggers the workflow in pabbly.
I then use "Update CRM account" as a second step, put the mapped "current customer id" under "CRM account" field, and pick my wanted category, eg. "client".
However this doesn't work and it doesn't change the category.

I do have a third step in the workflow (which works) - to add tag to the person with "client", but I want this to be in the category as well.

Would like your assistance, thank you!


Well-known member
Staff member
Hey @Yan

Sorry for the inconvenience, we are currently looking into it. Shall notify you with an update soon.
Not open for further replies.