Flows missing

[Wolf]

Hi, I had to remove my number and add it again, thereafter all the flows and all contacts are missing I spent hours creating these's flows, please help me get them back.



Don't understand why they are not there?

 

[agk]

This is scary. I wish this gets resolved soon.

Team, Please let us know prior regarding these critical things so that present business workflows dont get affected.

 

[Wolf]

Earlier I posted that the flows had returned but now again they are gone, please find the screenshot attached you will see no flows and only one contact before there were other contacts, please help urgently my flows are live.

 

[Wolf]

none of the flow trigger on the regex and key words are working, it was working before I deleted the number and re-added it, , also none of my messages appear in the inbox only when I send from inbox does the message arrive but not when I send from my phone to the whatsApp business.please assist me. This is urgent!

 

[ArshilAhmad]

Hi @Wolf,

The messages do seem to be showing up in your inbox.

We couldn't find any Flows currently present in your Pabbly Chatflow account.

 

[Wolf]

Hi, at the time of sending this to you all my contacts and flows were there now they are missing please see my other post's, I'm not sure why Pabbly deleted them I spent days on the flows and have live customers running on the flows, and just to be clear I did not delete any flows or customers?

If you check the log file you will see 300 pages and no deleted flows or deleted contacts, this is urgent please respond

 

[Preeti Paryani]

Hello @Wolf and @agk,

Please note that once a number is deleted from Pabbly Chatflow, all associated data, including contacts, flows, and other related information, will also be removed.

This is outlined in our help documentation. For more details, please refer to the attached image and the related thread.

How to delete WhatsApp Business Number from Your Chatflow Account

Deleting a Specific Number If you want to delete data associated with a specific number, follow these steps: Step 1: Navigate to the Dashboard Log in to your Chatflow account. Go to the Dashboard, where all the connected numbers are listed. Select the number you want to delete. Step 2...

forum.pabbly.com

Let us know if you need any further clarification.