• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

  • Due to Holi celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed. Normal operations will resume on Thursday, 5th March 2026.

From the older discussion, two sms are being triggered instead of one.

Contiuning this thread, sms should be triggered once, but it is triggered twice.


Kindly check the screenshot

1671613435449.png
 
P

Pabblymember11

Guest
Hey @RaghavGakhar



We cross-checked your both of execution and compared their items, we found that there are some items that got updated in a minute from your WooCommerce and because of that the workflow sends the message for the second time.

1671618462658.png
 
P

Pabblymember11

Guest
Hey @RaghavGakhar

Can you please check your history log once and tell us whether was a one-time thing or if it happened again?
 
Top