Get WhatsApp history chat on pabbly

[mnsolutions]

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+393348601902

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[email protected]

hi, i've linked chatflow to an existing whatsapp number.
i'm flagged option for get history chat (last 6 months) on whatsapp business app and i've succesfully linked whatsapp business nr. to chatflow.
i can see new messages and reply them but i've no previous chats on pabbly: why?

 

[Preeti Paryani]

Hello @mnsolutions,

Thank you for reaching out.

Could you please confirm the email address under which you have added and connected this WhatsApp number in Pabbly Chatflow?

Once we have that, we will check the configuration from our end and assist you accordingly regarding the chat history sync.

Looking forward to your response.