GMB posting only replies to one review and not holisticly

[andreafonsmorti]

Hi team, my workflow is only acting on a selected review and not all incoming reviews. Could you help: https://connect.pabbly.com/workflow/mapping/IjU3NmQwNTY5MDYzMTA0MzM1MjZiNTUzMiI_3D_pc

I am sure I am missing a very small detail.
Thank you!

 

[ArshilAhmad]

Hey @andreafonsmorti,

After reviewing the workflow you have shared, it appears that the label for the 5-star rating has been mapped incorrectly. Please select the correct label, and this should resolve the issue.
Note: Please keep in mind that it may take up to 8 hours for new reviews to appear in your workflow.

Please watch this video, which will guide you through the process.