Google Business Review (New review not triggering)

[Alexuprank]

I have this automation setup where it triggers when a new review comes in, except what happened was that it went and responded to old reviews that i've already responded to . So the trigger DIDN'T work.

 

[ArshilAhmad]

Hi @Alexuprank,

Could you please share the Workflow URL where you have this concern?

 

[Alexuprank]

I added another step, which i shouldnt have needed, but this should have fixed it.

 

[ArshilAhmad]

Thank you for the update. We are glad you found a workaround. Do let us know if you need any further assistance.