Google Contacts - Duplicates

[livefastdiehard]

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

How Can I check for duplicate contacts and either merge or delete them?

 

[Preeti Paryani]

Hello @livefastdiehard,

Could you please elaborate on your exact use case? So we can accordingly suggest you the steps.

 

[livefastdiehard]

Hello @livefastdiehard,

Could you please elaborate on your exact use case? So we can accordingly suggest you the steps.

I have outside CRM that I like to sync contact data with my google contacts. Issue is CRM gets triggered for a lot of other things which will attempt to update/create a new contact. Currently every run through creates a new, duplicate contact. I cannot figure out how to just update existing contact and not create duplicates.

 

[ArshilAhmad]

Could you please share the Workflow URL where you have this concern?

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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[livefastdiehard]

Could you please share the Workflow URL where you have this concern?

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

I have 'add contact' in a few workflows, but I dont have any of my work-around attempts saved. I need to see if the functionality can exist before I add it to any working flows.

 

[ArshilAhmad]

It is possible. You can use the ‘Search Contact’ action step to look for a contact, and then add a Router with two routes. Route 1 can be used to create a new contact if it doesn’t already exist in your Google Contacts account, while Route 2 can be used to update the contact if it already exists.


Please check out the reference workflow shared below.

Pabbly

connect.pabbly.com

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[livefastdiehard]

It is possible. You can use the ‘Search Contact’ action step to look for a contact, and then add a Router with two routes. Route 1 can be used to create a new contact if it doesn’t already exist in your Google Contacts account, while Route 2 can be used to update the contact if it already exists.


Please check out the reference workflow shared below.

Pabbly

connect.pabbly.com

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

Right, biut I could have up to 3 new contacts to add, so after each router Ill have 2 huge trees

 

[ArshilAhmad]

Please create a new workflow, set up your trigger step, and capture a 3-contact response. Once you have done that, do let us know. This will allow us to access the possibility of your use case.