Google reviews does not work consistently

[hiteshkkk]

I have a workflow which will fetch new Google reviews and reply them.

The workflow is fine most of the times.

But, at times, it does not even trigger. And I don't even see history of it.

What should be the issue?

 

[Pabblymember11]

Hey @hiteshkkk

Kindly share the name of the workflow and the screenshot of the review which was posted on your business page but didn't appear on your workflow.

 

[hiteshkkk]

Workflow name is Google reviews and screenshot of 2 recent reviews attached.

 

[Pabblymember11]

Hey @hiteshkkk

Could you please try reconnecting your Google Review trigger event once and then try again?