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Google Reviews

MarlasFas

Member
We created a workflow for automatically responding to Google Reviews and there are no errors. But we keep receiving emails stating there is an error and Reviews are not being responded to. Attached is the email message we are receiving.

How can we fix this issue?
 

Attachments

  • Error Message.png
    Error Message.png
    108.4 KB · Views: 4

ArshilAhmad

Moderator
Staff member
Hi @MarlasFas,

The error shown in the screenshot you shared is related to your OpenAI's plan and is coming from their end. You no longer appear to be encountering the issue.


Task History ID - IjU3NjUwNTY4MDYzMDA0M2Q1MjZhNTUzNTUxM2E1MTYyNTQzMjBmMzgi_pc

As for the errors you are encountering now, it seems there are no Unreplied reviews left to respond to, which is why nothing is being mapped to the 'Create Reply' action step and you're encountering the error.

1753907445118.png
 
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