• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Google Sheets Shared Drive

Crlnt

Member
Hello,

I am trying to connect a Google Sheet from a Shared Drive but the drive and sheet are not being fetched. Can you help me with this? Thank you.

1690528687866.png
 
P

Pabblymember11

Guest
Hey @Caryl

Can you please share the workflow URL in which you are using the same Google Sheets?

So that we can look into it.
 
P

Pabblymember11

Guest
Could you please share a screenshot from your Google Drive displaying the number of drives you currently have?
 

Crlnt

Member
Hello, yes all my drives are showing up on the list.

1690632373998.png




Actually, I have another workflow with a Google Sheet and it's working. The Google sheet is the first step. But when you need to update the Google sheet (Add new row) like the one above, it's not capturing it.


1690632450027.png
 
P

Pabblymember11

Guest
Kindly allow us some time, we are currently looking into it.
 
P

Pabblymember11

Guest
Sorry for the delay, we are currently looking into it. Shall notify you soon.
 
P

Pabblymember11

Guest
Hey @Caryl

Can you please make a new connection and then try again? Our technical team has made a small adjustment.
 
P

Pabblymember11

Guest
We have forwarded your concern to the team and shall notify you with an update soon.
 
P

Pabblymember11

Guest
Our technical team has thoroughly reviewed all the parameters and conducted tests on our end, which have yielded successful results.

However, it's possible that there may be permission issues or access problems with the Google account you're using when trying to access the sheets from Google Drive.
 
Top