Google Sheets Shared Drive

Crlnt

Member
Hello,

I am trying to connect a Google Sheet from a Shared Drive but the drive and sheet are not being fetched. Can you help me with this? Thank you.

1690528687866.png
 
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Pabblymember11

Guest
Hey @Caryl

Can you please share the workflow URL in which you are using the same Google Sheets?

So that we can look into it.
 
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Pabblymember11

Guest
Could you please share a screenshot from your Google Drive displaying the number of drives you currently have?
 

Crlnt

Member
Hello, yes all my drives are showing up on the list.

1690632373998.png




Actually, I have another workflow with a Google Sheet and it's working. The Google sheet is the first step. But when you need to update the Google sheet (Add new row) like the one above, it's not capturing it.


1690632450027.png
 
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Pabblymember11

Guest
Kindly allow us some time, we are currently looking into it.
 
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Pabblymember11

Guest
Sorry for the delay, we are currently looking into it. Shall notify you soon.
 
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Pabblymember11

Guest
Hey @Caryl

Can you please make a new connection and then try again? Our technical team has made a small adjustment.
 
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Pabblymember11

Guest
We have forwarded your concern to the team and shall notify you with an update soon.
 
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Pabblymember11

Guest
Our technical team has thoroughly reviewed all the parameters and conducted tests on our end, which have yielded successful results.

However, it's possible that there may be permission issues or access problems with the Google account you're using when trying to access the sheets from Google Drive.
 
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