• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Google sheets trigger not working

ArshilAhmad

Moderator
Staff member
Hi @elhanan cohen,

When entering the data into your Google Sheets, make sure to add the data to your trigger column as well in order to trigger the workflow.
1691344967162.png



To make automation work, you need to enable 'Send On Event' if you're manually entering data into your Google Sheets. If the data added to your Google Sheets comes from another API or third party application, you also need to enable 'Auto Send on Schedule'.
1691345126828.png



Note: If you enter data manually, your workflow will be executed instantly. However, if you add data through an API or third party application, it may take up to an hour for the trigger to be executed.
 

TayDiers

Member
I am experiencing a similar problem. Sometimes the data sends immediately and sometimes nothing happens. The second row stopped sending altogether. I finally just put dummy info in that row. Very strange.

I manually copy and paste. I have both Send on Event and Auto Send on Schedule checked. I have data in the trigger column, and I am not signed into another Google Sheets Account. I really don't understand why it sometimes works and other times has delay or does not work at all.
 
P

Pabblymember11

Guest
Can you please record a short video? Also, while setting up the Google Sheets, if you are getting the data from the Google Application or you are feeding the data manually then you can only use "Send On Event" and if the data is coming from a third-party application then you might need to select "Auto Send On Schedule" and "Send on Schedule" which will take exactly 1 hr to forward it.

Also, check whether the data was getting filled till your triggering column or not.
 
Top