Groove Giving Me Error

[TEM]

Hello, I have connected our Groove account through the API inside Groove and it gives a success message when connecting. However, when I try to test the automation, I get a 400/401 error (I have gotten both). How do I fix this?

 

[ArshilAhmad]

Hey @TEM,

Please grant me access to your workflow by adding me as a team member. This will allow me to gain a better understanding of your issue.
Once you have added me as a Team Member, do let us know the name of your workflow.
Email: [email protected]
Also, remember to revoke access once your query has been resolved.

Attaching a video for your reference:

 

[TEM]

Are you able to use just the workflow URL to investigate? I have edited the conversation to include that. My account can't add new people and we can't access the admin account currently in order to change these settings.

 

[ArshilAhmad]

I don't have the access to investigate the issue using the shared URL.

 

[Web 20 Ranker]

Ok, our team was finally able to get admin access back and I have added you to our account and shared the automation - Finalize Recommendation Request - GMB Agency. Please let me know as soon as possible. Thanks

 

[ArshilAhmad]

Kindly re-authenticate the connection with your Groove account and monitor your workflow. If the issue persists, do let me know.