Help Finishing Workflow

[cmead]

Your Task History ID

IjU3NjUwNTY4MDYzMjA0MzU1MjY4NTUzZDUxMzM1MTYzNTQzNTBmMzMi_pc

Hello,

I've been working on this workflow and I can get the Heartbeat DM to send in both router conditions. However, when I add the step for Heartbeat to "remove user from group" and another step to "add user to group" both steps in the "Pass" router, it doesn't work. Is this possible to do? At minimum, I would like to add the user to a group. But I would like it to remove one group tag and add another. The task history says everything is successful but the group tags aren't removed or added inside Heartbeat.

Here is the workflow https://connect.pabbly.com/workflow...JUWwJHVVRA1VUJ1VbBxVTUAV_URwHNAxJCToJVwMrA2I#

Thank you for your help.

 

[ArshilAhmad]

Hi @cmead,

In the 'Add Users to a Group' action step, you hadn’t mapped the email address from the previous step. We have done that on your behalf—please check if this resolves the issue and the user gets added to the group named 'Maker'.

 

[cmead]

Yes! It is working now. Thank you. I knew I was missing something simple. Pabbly always works so well, so I knew it had to be user (my) error. Thanks again.

 

[Preeti Paryani]

Hello @cmead,

Thank you for the update, and we truly appreciate your kind words about the platform. We're glad to hear that our team was able to assist you successfully.

If you have a moment, we’d be grateful if you could share your experience with Pabbly on Google.