History TASK STATUS. Failed

[Babemooney]

Your Task History ID

IjU3NjMwNTZiMDYzZTA0MzA1MjY1NTUzMTUxMzc1MTY2NTQzOCI_3D_pc

I see the attached screenshot of my History, Can you tell me what has failed, why and how to fix it?

Thank you

 

[ArshilAhmad]

Hi @Babemooney,

It appears that you've changed the password for your Facebook account, which has caused a disrupted connection.

Please establish a new connection with your Facebook account and capture a new lead in your workflow setup

 

[Babemooney]

I believe I have done it but the webhook is still spinning, is there something I need to do to stop that?

 

[ArshilAhmad]

It seems like you were able to capture the response in your workflow setup as well.

 

[Babemooney]

Since I did he update and reconnection I've had 9 leads come into the FB lead ad, but no leads are coming into MailerLite. Can you see what the problem is. thanks

 

[Babemooney]

Under Task history I see there are 7 successes , all of them have our email, [email protected]. That should not be the case, right? How do I fix that?

 

[ArshilAhmad]

It looks like you didn't map the email address in the Facebook Lead Ads trigger step.

I have mapped the email address on your behalf. The leads captured from Facebook will now be added as a subscriber in Mailerlite.

 

[Babemooney]

Thank you so much.