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How to Add Bulk Contacts in Pabbly Chatflow

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Managing contacts efficiently is essential for effective communication and engagement. Pabbly Chatflow allows users to add multiple contacts at once using the bulk upload feature. This guide provides step-by-step instructions to help you upload and manage bulk contacts effortlessly.

Step 1. Login to Your Chatflow Account

  • Access your Pabbly Chatflow account using your credentials.

Step 2. Navigate to the Contact Module

  • On the left sidebar, locate and click on the Contacts module.

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Step 3. Adding Bulk Contacts

  • Click on the Add Contact button to initiate the contact addition process.

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Steps to Add Bulk Contacts:

  1. Select Add Bulk Contacts.
  2. Upload a .CSV file containing contact details:
    • File Limit: Up to 50MB (~200,000 contacts).
    • Alternatively, you can drag and drop the file from your system.
  3. Once you choose the file, you need to map the contact custom fields with your CSV headers.

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  4. Click Add Contact to complete the bulk upload process.

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Step 4. Viewing Added Contacts

  • Once the contacts are added, they will appear in the contact table.

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Step 5. Managing Contacts

You can edit, delete, or send a message to a contact using the Send Message option available in the three-dot menu next to each contact.

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Step 6. Export the Contacts in .CSV

You can also export contacts using the CSV option.

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