How to send whatsapp templated messages via Botbiz?

[songaraallayurvedic]

I have integrated Botbiz with pabbly. However, it only allows templated messages to send for order confirmation of shopify customers. There is no option of selecting a templated message there.
We can only send normal messages, that too in 24 hours to respond to a customer initiated cnversation.

Please help.

 

[Supreme]

Hey @songaraallayurvedic

Please pass the proper receiver phone number in the field and then try accordingly.

 

[songaraallayurvedic]

This one is only a test response.
The issues is, this message is a customised message which can be sent within 24 hours if someone writes to us.

We can't send the notification of order fulfillment. Since the templates option is not there in this app.
Is there any way to do so?

 

[Supreme]

We can't send the notification of order fulfillment. Since the templates option is not there in this app.

You can then try the WhatsApp Cloud API application in your workflow to send template messages.

You can refer to the following video lessons on how you can configure it and use it to send a template message.