I am unable to cancel Credit Card

Status: Answered · Asked by Lisa Gumieniuk on · 0 views

Lisa Gumieniuk — Question ·
Hi Team, 

I have set up a new credit card against my account and I need the old credit card (which is still in date) cancelled, but I am unable to cancel it from the screen. 

The old card is the visa card

the NEW card is the Master card. 

thank you 
Pabbly Support — Reply ·

Hi Lisa,

Please send an email to support@pabbly.com mentioning the last four digits of your old Visa card and your new MasterCard.

Our team will check this and assist you with removing the old card from your account.

For security reasons, please do not share any confidential card details on this support forum. Share the required information only through our official support email address.

Thanks & Regards,
Aditya Chourey
Customer Support Associate
🌐 Pabbly.com
👉 Rate your support
Lisa Gumieniuk — Reply ·

Can you please DELETE the above post please I am NOT HAPPY IT HAS BEEN POSTED HERE.

I SENT A CONFIDENTIAL EMAIL DIRECTLY TO THE SUPPORT EMAIL YOU MENTIONED AND NOW IT HAS BEEN ADDED TO THE ABOVE POST AND MADE PUBLIC.

THIS IS NOT ACCEPTABLE AT ALL.

CAN YOU PLEASE DELETE IT IMEMDIATELY PLEASE!!! AND EXPLAIN HOW HIS HAPPENED!

THIS IS UNACCEPTABLE!

Pabbly Support — Reply ·

Hello Lisa,

We have deleted the message containing your card details that you shared on the forum.


Thanks & Regards,
Naman Bansod
Customer Support Specialist
🌐 Pabbly.com
👉 Rate your support

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