Urgent: Unauthorized Subscription Renewal of ₹1,988.30 – Cancel All Active Subscriptions & Refund Request

Hello Pabbly Support Team,

I have already cancelled all my Pabbly subscriptions a long time ago. However, I received an SMS notification stating that ₹1,988.30 was successfully deducted from my account on 3 November 2026 at 1:43 AM through Razorpay.

I did not authorize or expect this renewal.

Please investigate my account and:

1. Identify which Pabbly subscription or plan was charged ₹1,988.30.

2. Check all active subscriptions associated with my registered email address.

3. Immediately cancel all active subscriptions and disable any recurring payments or auto-renewal.

4. Cancel any associated Razorpay subscription or AutoPay mandate.

5. Investigate the recent deduction and initiate a refund of ₹1,988.30.

Please confirm in writing that no active subscriptions or future automatic payments remain on my account.

I have attached the payment SMS screenshot for your reference.

Please treat this as an urgent request.

Regards

Hi Harshit,

Thank you for reaching out!

We have thoroughly checked our billing records for [email hidden]. However, we could not locate any subscription, active plan, or invoice corresponding to the reported charge of ₹1,988.30 deducted on reported date.

To investigate this payment further, we require the following details:

1. Alternate Email Address: Please confirm whether you have any other email address or Pabbly account under which this subscription or payment may have been processed.

2. Bank Statement or Transaction Receipt: Please share a copy of the bank statement or transaction receipt showing the deduction of ₹1,988.30. Ensure that the Bank Reference Number, UTR, ARN (Application Reference Number), or Transaction ID is clearly visible.

Please note that we cannot trace or verify the reported deduction without the relevant transaction details. Once we receive the requested information, we will investigate the transaction and guide you further.

We look forward to your response.

Thanks & Regards,

Shekh Dilshekh

Customer Support Specialist

🌐 Pabbly.com

🎉Black Friday Early Access

Okay, please check all my accounts and cancel any active subscriptions, if there are any. Kindly confirm once done.

Thank you.