I'd like to cancel my current plan and switch to monthly billing

Hi Atishay,

Thank you for sharing the screenshot.

We’ve checked your account and found that you purchased a Lifetime (LTD) plan on August 7, 2021. Since this is a Lifetime plan, the cancellation option is not available from your end. Our team can assist with the cancellation if required.

However, please note that as the Lifetime plan was purchased in 2021, it is not eligible for a refund at this stage.

If you would like to switch to a monthly plan to get additional tasks, you can purchase the monthly plan separately. Your existing Lifetime plan will remain as it is, and the monthly plan can be used for the additional task requirements.

Please let us know if you need any further assistance.

Hi Atishay,

Just following up on our previous message regarding your Lifetime plan purchased on August 7, 2021.

Please let us know if you need any further assistance with the cancellation or if you have any questions regarding purchasing a monthly plan for additional tasks.

Hi, can I just cancel my yearly plan and keep my lifetime plan instead?

Hi Atishay,

Thank you for reaching out.

We’ve checked your account and can confirm that only your Lifetime (LTD) plan is currently active. We do not see any active yearly plan on the account.

Could you please share the email ID from which the yearly plan was purchased, along with a screenshot of the yearly plan/subscription details? Once we have these details, we’ll check and assist you accordingly.

Please also note that our refund policy is applicable only within 30 days from the date of purchase.

We’ll be happy to check this further once you share the requested details at support@pabbly.com.

Hi Atishay,

Just following up regarding the yearly plan you mentioned.

Could you please share the email ID used for the yearly plan purchase along with a screenshot of the subscription details? This will help us locate the purchase and check the matter further.

You can send the details to support@pabbly.com.

Thanks & Regards,
Vinay Jain
Customer Support Associate
🌐 Pabbly.com

🎉 Black Friday Early Access

Hi Atishay,

We’re following up on our previous message regarding your query. As we haven’t received a response, this will be our last follow-up, and the thread will be closed automatically.

If you still need assistance, you can email us again at support@pabbly.com to raise your concern.

Thanks & Regards,
Vinay Jain
Customer Support Associate
🌐 Pabbly.com

🎉 Black Friday Early Access