I'd like to cancel my current plan and switch to monthly billing

Status: Open · Asked by Ax Jay on · 0 views

Ax Jay — Question ·
The UI doesn't allow me to cancel. Please see screenshot. I wish to switch to monthly billing.
Screenshot 2026-09-28 at 9.35.33 AM.png
Pabbly Support — Reply ·

Hi Atishay,

Thank you for sharing the screenshot.

We’ve checked your account and found that you purchased a Lifetime (LTD) plan on August 7, 2021. Since this is a Lifetime plan, the cancellation option is not available from your end. Our team can assist with the cancellation if required.

However, please note that as the Lifetime plan was purchased in 2021, it is not eligible for a refund at this stage.

If you would like to switch to a monthly plan to get additional tasks, you can purchase the monthly plan separately. Your existing Lifetime plan will remain as it is, and the monthly plan can be used for the additional task requirements.

Please let us know if you need any further assistance.

Thanks & Regards,
Vinay Jain
Customer Support Associate
🌐 Pabbly.com

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