Customer VAT number missing from invoice - exact placeholder required

Status: Open · Asked by JP Roux on · 0 views

JP Roux — Question ·

Our checkout captures the customer’s VAT number using the native Tax ID field. The test value 1234567891 appears in the subscription details but is missing from invoice JLO-INV-1.


References:


• Invoice ID: 6ab5177001da614a8997ef26
• Subscription ID: 6ab5177001da614a8997ef25


Please confirm how to automatically display the customer’s Tax ID on invoices, including the exact supported placeholder and step-by-step instructions for inserting it into our shared invoice template.


This concerns the customer’s VAT number, not our supplier VAT number, which is already displayed.


Thank you.

Pabbly Customer Tax ID.png
Customer with Tax ID.png

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