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Instagram Lead Ads

I'am tryng to connect lead ads instagram but seems there are problems; not get data from instagram. I give also CRM access from Meta Buniss Manager but not change. I try also to reconnect without success. Please help


Staff member
Hi @sergiopeluso,

Please log in to your Instagram and Pabbly Connect accounts in an Incognito Tab, establish a new connection with your Instagram account, make a Lead Form submission the way your customers would, and then click on 'Save & Send Test Request'.

Ensure that you have granted all the necessary permissions to Pabbly Connect for capturing leads from your page.


Staff member
Please make a screen short recording submitting a real lead on Instagram, just as your customers would, and show that it is not being captured in your Task History.


Well-known member
Staff member
Can you please capture the webhook response once with a real lead from your Instagram Lead Ad form and then try again?

Also record a short video, so that we can look into it and guide you on the issue accordingly.
In attachment:
- ADV with LEAD "LEAD-ADS converted"
- Pabbly flow wirh "LEAD-ADSconverted" form selected
- Not receive data but we are full of leads in instagram


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Staff member
Please create a separate workflow and try using 'Instagram Lead Ads: New Lead (Instant)' trigger event to capture the real leads.