Integration Issue: Yampi & Systeme.io - Working in Tests but Not in Production

[igonaldo]

Subject: Integration Issue: Yampi & Systeme.io - Working in Tests but Not in Production

Dear Pabbly Support Team,

I'm experiencing an integration issue between Yampi and Systeme.io through Pabbly Connect. Here are the details:

Current Setup:
- Trigger: New Order from Yampi
- Actions: Create Contact and Add Tag in Systeme.io
- All connections are properly authenticated and showing as "connected"

Issue Description:
- The integration works perfectly in test mode
- All test runs are successful and data flows correctly
- However, in real production environment, no data is being transferred
- No error messages are being displayed
- The automation appears to be properly configured but isn't triggering with real orders

What I've Already Checked:
- All connections are active and authenticated
- Permissions are properly set
- Webhook URLs are correctly configured
- Test runs are successful

Request:
Could you please help me investigate why the integration is not working in the production environment despite working in tests? I need to ensure that real orders from Yampi are properly triggering the automation and creating contacts in Systeme.io.

Additional Information:
- Account Name: Igor Alves Silva

Thank you for your assistance.

Best regards,
Igor Alves!

 

[ArshilAhmad]

Hi @igonaldo,

Could you please share the Workflow URL where you have this concern?