Is there a way to send an Email to a contact when a contact property changes in HubSpot?

[Chandrasen]

What do I want to achieve?
When a "Lead Status" property gets updated in HubSpot I would like to send an automated email to our HubSpot contact.

How did I try to achieve it?
I created a workflow where when HubSpot "Contact Update" event triggers then based on the "Lead Status" value an email is sent as one can see below attached screenshot.

What is the problem with this solution?
Every time something or the other field or notes or anything gets updated in a HubSpot this event gets triggered and the contacts are getting multiple emails back to back.

As this is the problem, I wanted to know if there is an option like in Zapier where one can set up a trigger as "Contact Property Change in HubSpot" (check the screenshot attached for reference), and this way I can limit to only "Lead Status" property change to trigger the email sending action.

If the above-mentioned solution is not available for Pabbly what other alternative approach can be used to solve my problem?

Thank you in advance.

 

[Pabblymember11]

Hey @Chandrasen

As this is the problem, I wanted to know if there is an option like in Zapier where one can set up a trigger as "Contact Property Change in HubSpot" (check the screenshot attached for reference), and this way I can limit to only "Lead Status" property change to trigger the email sending action.

You will be required to put this request here so that our integration can check on this - https://pabbly.hellonext.co/

 

[Chandrasen]

Hey @Chandrasen


You will be required to put this request here so that our integration can check on this - https://pabbly.hellonext.co/

Thank you for your reply!

Does this mean that at the moment it is not possible to solve the problem that I currently have?

 

[Pabblymember11]

Hey @Chandrasen

We have forwarded your concern to our tech team and they are currently looking into it.

We will let you know with an update as soon as we add the trigger event.

 

[Chandrasen]

Hello @Supreme @Pabbly ,

Do you have any updates on this request?

For 2 weeks because of this, we had to pause the automation and send all the emails manually which is costing us too much time.

It would be great if you can give an update on this issue.

Best regards,
Chandrasen

 

[Chandrasen]

Do you have any update on this ticket?

 

[Pabbly]

Sorry for the delay. We will have an update for you by tomorrow.

 

[Chandrasen]

Very much looking forward to getting the update tomorrow.

 

[Adarshs]

Hello @Chandrasen

The current Hubspot Integration is working based on version 3 API and this latest version doesn't provide the facility to add multiple webhook events on the same webhook URL in a single go. Thus we are unable to fulfill your requirement about which you're asking about.

 

[Chandrasen]

Hello, thank you for your response. Do you see any work arounds for me to achieve what I am trying to achieve?

 

[Pabblymember11]

Hey @Chandrasen

As of now, there is no workaround available on the same.