Issue regarding Mapping Dropdown in "New (Beta)" Builder - Need Assistance

[tokyo2025]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTZkMDYzMTA0MzM1MjZlNTUzYzUxMzAi_pc

Your Task History ID

https://connect.pabbly.com/task/history?filter_status=applied

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hello Pabbly Team,

I hope you are doing well.

I am writing to ask for your assistance regarding an issue I am facing with the "New (Beta)" Workflow Builder.

The Issue: When I try to map data from previous steps, the dropdown menu (variable list) does not appear in the input fields.

Details:

• I checked the same step in the "Classic" builder, and the dropdown appears correctly there.
• The issue seems to be specific to the New (Beta) Builder on my end.
• I have tried clearing my cache and reloading, but the menu is still missing.

Since I have built my workflow using the Router/Filter features in the New Builder, I am currently unable to proceed with my work.

Could you please check if this is a known behavior or if there is anything I can do to fix it?

Thank you for your support.

 

[ArshilAhmad]

Hi @tokyo2025,

Could you please share a screenshot showing the step in which you are encountering this issue?

Also, please check this out:

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Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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[ArshilAhmad]

Please try using Slash (/) for mapping the data.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[tokyo2025]

Solved!

I found the cause.
When mapping data in Pabbly Connect, simply typing / inside the field instantly opens the mapping options.

This works without clicking the dropdown and makes the setup much faster.

Thanks to everyone who helped!

 

[ArshilAhmad]

We're glad we were able to help. As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support you received:
https://forms.gle/GAjS4wdPYKuhnEYV9

Thank you for your time.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support