ISSUE - webhook workflow not working

[mark-young]

Your Workflow URL

https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjYwNTZhMDYzMDA0MzA1MjY0NTUzMzUxM2Ii_pc

Your Task History ID

IjU3NjUwNTY1MDYzMjA0MzM1MjZiNTUzMzUxMzc1MTY3NTQzMTBmMzYi_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

So I have a webhook workflow, that takes data from prosp (https://prosp.ai/) and populates it on google sheet.

But one of the column doesnt seem to be populating, i have mapped the correct item still its same always, no population, check the video attached

Troubleshooting Webhook Data Population Issues

Summary: The video discusses troubleshooting a webhook workflow where data expected to populate a message field is not appearing despite being sent. The speaker demonstrates checking task history, mapping data fields, and testing requests, noting discrepancies in the number of columns updated...

kommodo.ai

 

[Preeti Paryani]

Hey @mark-young,

Thanks for sharing the screencast.

Upon checking, we noticed that the key used for mapping in the workflow is EventData Content Message, whereas the key currently being captured in the task history is EventData Content. This mismatch is causing the issue.

Solution:
Please capture the latest response under the workflow trigger and then remap the fields using the correct key. This should resolve the issue.

 

[mark-young]

i feared that could the case, but when i test the webhook thats the only fields I see. in the task history theres no evendata content message and in test webhook data there is no evendata content

 

[ArshilAhmad]

We have captured the latest data on your behalf and mapped it to one of your Google Sheets action steps. You can map it to the rest of your Google Sheets action steps and save them.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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