Issue with WA webhook response

[Saimaen]

Hi Pabbly team,

I somehow cant figure this one out:

I try to set up the receive Whatsapp through WA Cloud API. messages are subscribed. clicking on test doesnt return a response in Pabbly connect.
(I have also tried to write to the number directly). However, if I test other things such as phone number name update, the webhook response is immediate.

also when

Also when linking directly a name into the webhook this works perfectly fine

So I am probably missing something but I cant figure out what. I would need the message template to get the connection right.

Thanks so much for your help!

 

[Pabblymember11]

Hey @Saimaen

You may refer to the following video tutorial once and then try again.

 

[Saimaen]

Hi there,

Thanks for following up. Again, there is an issue with the "sending message". I did step by step what he said. There are no issues with other subscriptions (see explanation above). But in "messages", it doesnt not recognize the webhook, at least there is no reaction...

The cloud api seems properly set-up since I can test-send messages.

 

[Pabblymember11]

Hey @Saimaen

Can you record a short video on how you are capturing the webhook response so that we can look into it and can guide you accordingly?