issues connecting to new facebook page

[dbs00]

hey
I'm having issues connecting new Facebook pages. When I use an update connection or add a new one, the pop-up it's not showing the part with the Facebook pages, it just moves over to complete. and I have the same old 2 pages connected as I had before, so I can't tick new pages.
tried in incognito, on another PC. seems to be a pabbbly issue.

 

[dbs00]

tried in incognigo to login in the popup window on facebook, its skipping the facebook page selection to connection complete...

 

[Pabblymember11]

Hey @dbs00

Kindly logged out from your Facebook account once from your browser and then try again.

Also, do share the workflow name in which you have tried the same.

 

[dbs00]

I tried in incognigo, logged in fresh on fb.

tasks
WC FB Lead sms
WC FB leads2

check video below

2023-01-30_11-21-19.mp4

drive.google.com

 

[Pabblymember11]

Can you please check the following video and try again?

 

[dbs00]

The leads are working for me on the pages that are showing up on pabble atm

but I want to use other pages that aren't on pabbly, and can't tick them since that pop-up is going directly to completed step. ( its skipping the part where it shows all my facebook pages and groups and where I can tick which ones I want to use in pabbly)

 

[Pabblymember11]

Please the following on how you can uninstall the Pabbly app from your Facebook account.

https://www.screenpresso.com/=oxsJb

Then after making a new connection you will get the connection page as you have seen previously.

 

[dbs00]

that worked, thank you