issues with 360dialog integration

[Salil]

facing issues regarding 360dialog integration. Whatsapp messeges are not being sent . new API key showing invalid. is it with pabbly or 360dialog ??

 

[ArshilAhmad]

Hi @Salil,

Could you please share the Workflow URL in which you have this concern?

 

[dreamymirage]

I ahve the same problem. Pabbly team asks to contact 360dialog and 360 asks to contact pabbly team

 

[dreamymirage]

No help is being given. Earlier the integration used to work just fine but since 3-4 months, its not working at all.

 

[Pabblymember11]

No help is being given. Earlier the integration used to work just fine but since 3-4 months, its not working at all.

Can you please share the workflow URL on which you have tried the 360 Dialog action step, so that we can look into it?

 

[dreamymirage]

Pabbly - Online Marketing & Sales Software

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[dreamymirage]

Can you please share the workflow URL on which you have tried the 360 Dialog action step, so that we can look into it?

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

 

[Pabblymember11]

It seems that the WhatsApp number you are using is not configured correctly with your 360 Dialog account or may not be registered properly.

We recommend contacting the 360 Dialog Support team for assistance. They can help you correctly configure and register your phone number with your account.

You may also refer to their API documentation for the same -

https://docs.360dialog.com/docs/waba-messaging/contacts-and-location-messages