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csllp

Member

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Pabblymember11

Guest
Hey @csllp

It seems like the application that you are using in your workflow was unable to process your request in under 15 seconds and because of that as a response you get the "Response not received in 15 seconds".

Perhaps you might be calling/using the application extensively or the data which you are passing couldn't be processed by the application itself. So, kindly contact their support team for the same.
 

csllp

Member
I've already discussed with the API provider and it seems that Pabbly has changed the settings where only pabbly related apis are given more than 15 sec response time and others are below 15 sec. hence please let me know how do i do a workaround to make this work?
 

Pabbly

Administrator
Staff member
I've already discussed with the API provider and it seems that Pabbly has changed the settings where only pabbly related apis are given more than 15 sec response time and others are below 15 sec. hence please let me know how do i do a workaround to make this work?
The maximum allowed timeout in Pabbly is 15 seconds. Right now the 15 seconds is the soft limit that we output in the message.

We are currently giving everyone an additional cushion of 10 seconds on top of the 15 seconds soft limit for your APIs to respond. This gives a total of 25 seconds for your request to respond and execute.

If the response does not arrive in overall 25 seconds then we close the connection for that action step and output the response not received in 15 seconds message.

 
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