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JetWebinar doesn't send email to registrees

Erik C.

Member
So I am using pabbly connect to automate adding attendees after registering from HeySummit to jetWebinar. The attendees are added as intended but it doesn't emails after. Is this a HeySummit issue or should I open an update integration request for JetWebinar?
 

Pabbly

Administrator
Staff member
So I am using pabbly connect to automate adding attendees after registering from HeySummit to jetWebinar. The attendees are added as intended but it doesn't emails after. Is this a HeySummit issue or should I open an update integration request for JetWebinar?
In general, JetWebinar should send an email confirmation to registrees. Check with them if there is any option inside the JetWebinar account to enable sending email notifications when someone registers up.
 

Erik C.

Member
In general, JetWebinar should send an email confirmation to registrees. Check with them if there is any option inside the JetWebinar account to enable sending email notifications when someone registers up.
What I meant is that it doesn't send the event link to to the registree. I checked JetWebinar if there are are problems with email notifs and there are none.
 

Pabbly

Administrator
Staff member
What I meant is that it doesn't send the event link to to the registree. I checked JetWebinar if there are are problems with email notifs and there are none.
We are testing your workflow - https://connect.pabbly.com/workflow/mapping/IjMxNzY2NyI_3D

But we are getting the following error -

1649239574345.png
 

Pabbly

Administrator
Staff member
I set up the workflow the error you get should be fixed now.
We tested at our end and have not received any email notification confirming that you have been successfully registered. Please contact the JetWebinar team and ask them that you are adding registrants via APIs but they are not receiving any email notification as registration confirmation.

In general, the webinar application does send email notifications to all new registrants.

Thanks!
 
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