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lead connector phone number not sending through webhook

VitalWeb

Member
Hi, the phone number is not populating in highlevel, I am assuming this is happening because Highlevel has updated the phone number fields.
You can now add multiple phone numbers, it was working up until this update.
Pabbly can you please resolve this issue as the data is sending in your webhook but it's not arriving in high-level
 

Supreme

Well-known member
Staff member
Hey @VitalWeb

It seems like from the webhook response you are not getting the phone number with a + sign and because of that Lead Connector action step is accepting the phone number.

1688541880294.png


So, we recommend you to use the "Number Formatter" action step to format the phone number accordignly.

1688542372006.png
 

r1se yoga

Member
Hi, I am having another issue similar to this. When I send data to Lead Connector V1 it blanks out the phone number in GoHighLevel even if I don't send a number. This is causing us huge issues. Below is a screen shot from GHL showing that the public API caused the phone number to be blanked.

No phone number update was mapped in Pabbly but it still blanks it. Arrrggghh ;o(

This is the workflow
Screenshot 2023-08-08 at 16.55.06.png
 

Supreme

Well-known member
Staff member
Hey @r1se yoga

We have made a slight change in the action step and it should not pass null to your Phone Number field.

Kindly give it a try and let us know.
 
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