Lead Connector V2 Account Time zone Incorrect

[jwcc89]

I am currently using Pabbly connect to collect the onboarding information, for new clients to create a new account and user, utilizing a custom snapshot. After the sub account is created, all of the times are in correct. It seems as if the "Back end" time zone of where this is created is being defaulted to GMT 00:00 rather than the time zone being mapped from the form.

I have tripled checked everything time zone related in the company, profile, individual profile etc to ensure everything is established as CDT, however will not fix the problem. I have been on a zoom with GHL experts and have attempted several trouble shooting options, and appears to be in issue with account creation through Pabbly connect.

Example: I have 4 accounts just on boarded with CDT (GMT 05:00). When they share the scheduling link the available times should be from 9:00 am to 9:00pm, however it is showing availability from 4:00am to 4:00pm. Even if the time zone is set to CDT, everything is being scheduled in 00:00. This is throwing all workflows off by 5 hours.

Please someone give me some help

Edit: I just tried adding an account manually into GHL, everything works correctly when entered manually, so it is an issue when the sub accounts are created through the workflow in Pabbly.

 

[Pabblymember11]

Thanks for the update!

 

[jwcc89]

Thanks for the update!

The update doesn't help me fix anything.

It was more letting everyone know that it is defiantly an issue within pabbly, no within lead connector.

Any ideas on some help to solve it?

 

[Pabblymember11]

Kindly share the workflow URL once, so that we can look into it.