LeadConnector V1 Not Working

[stablyinc]

Here is the results of when I ran Leadconnector V1 to add or update a contact:

I have done this multiple times and never gotten this error before.

 

[Pabblymember11]

Hey @stablyinc

Please utilize the most recent version, LeadConnector V2, to create or update contacts, as it supports all custom fields from LeadConnector.

According to the notification, LeadConnector V1 will be deprecated in a few months.

 

[stablyinc]

I did that and now I am getting this error:

 

[Pabblymember11]

Can you please record a short video on how you have connected your LeadConnector account so that we can look into it and help you accordingly?

 

[stablyinc]

Can you please record a short video on how you have connected your LeadConnector account so that we can look into it and help you accordingly?

2024-05-12_16-23-59

World's leading screen capture + recorder from Snagit + Screencast by Techsmith. Capture, edit and share professional-quality content seamlessly.

app.screencast.com

 

[Pabblymember11]

Hey @stablyinc

Thank you for the detailed information. However, we still need to review the new connection that you made for the LeadConnector action step.

 

[stablyinc]

Is this what you are looking for: https://app.screencast.com/RSKQI2TP5ccAe

 

[Pabblymember11]

Hey @stablyinc

It appears from your video that you are utilizing an agency account to establish a new connection. Please use the sub-account of your LeadConnector and attempt the process once more.