Looking For the best way to engineer a new workflow. Thanks

[nicheweb]

Hello,

I'm trying to figure out the best way to engineer a new task. Basically I would like to have some sort of looping action happen where my workflow will check to see is something is active or not. If it's not active, I want an email to get sent. Then after a few days, it would check again and if it still isn't active, a different email to get sent. I want it to check a total of 4 times every few days and if on the fourth time it's still not active, then it would delete the account. If at anytime when it initiates the check, if it shows as active, then I would like a different set of actions to happen.

Is this possible at all and if so, what is the most efficient way to accomplish this?

Thanks,
Brad

 

[ArshilAhmad]

Hi @nicheweb,

Could you please state which application you are planning to use to find the active or not active status?

 

[nicheweb]

I believe it's going to be an API call that will return a 1 or 0. Thanks!

 

[ArshilAhmad]

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I'm afraid the use case you're describing doesn't seem to be possible. You could have set up your workflow as shown above to check the status and take actions accordingly.

If at anytime when it initiates the check, if it shows as active, then I would like a different set of actions to happen.

However, I assume you would want the workflow to stop executing once the status is active and the related actions have occurred. Unfortunately, stopping your workflow in this manner is not possible.

 

[nicheweb]

Ok thanks. Well is there a way to do any sort of looping and it keeps looping / checking until the condition is met, and then it proceeds? Like it would check once a day and keep checking once a day until the condition as been met and once the condition is true, the workflow continues on?

 

[ArshilAhmad]

Unfortunately, there is no such feature at present for this particular use case.

 

[nicheweb]

Unfortunately, there is no such feature at present for this particular use case.

Ok, so I think I will need to use the Router then and then have a router step within the router step. How many levels down can you do multiple router steps?

 

[ArshilAhmad]

You can go as deep as you want; there is no limit on the levels.