Lulu Print API integration issue

[jonatpak]

Hello team,

First thing first :
Thank you for welcoming me here and good day to you all.

Now,
I'd like to report an issue with the Lulu Print API integration !

Actually, it "works" but there is one big issue with the way this is set up.

Please let me explain the lulu order process first so that you can get it :

1. A print order is being sent to lulu via its API
2. The print job appears in https://developers.lulu.com/print-jobs
3. The print job is paid on the previous platform
4. The print job is being processed by lulu

Here the issue :
Even though I set up my lulu credentials API within Pabbly,
my orders do not appear within my developper dashboard on lulu...

BUT,

the order was properly created on a different developper account !

Please look at this mail from their support :

Hello,

Thank you for your reply! I apologize for the continued issue.

I was able to locate order 517617 in our system, but it is listed under a different email address - [email protected]. Do you have access to the Developer Portal account associated with this email address? I will be happy to assist you in gaining access, if needed.

Warm regards,

K
Lulu Press, Inc.

Could you please tell me if I made a mistake with my integration or if it's an issue with how Pabbly Connect itself is set up ?

Best regards,
Jonathan

 

[Pabblymember11]

Hey @jonatpak

We are currently looking into your concern and we will update to with an update soon. Kind patience will be highly appreciated.

Thanks!!

 

[Pabblymember11]

Hey @jonatpak

We have made some updates in the integration and would like you to re-authenticate the Action step of Lulu application and test the workflow.

Let us know how it goes.

 

[jonatpak]

Hey @Supreme Verma

Sorry for the long delay, I actually took a few weeks off.

Now, I'd still like to come back to you :

The integration with lulu now works perfectly !

Thanks a lot. Keep up the great work