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Mailchimp Integration error

jpamkt

Member
I get this error using "Add New Member (Legacy)" action in Mailchimp:
[email protected] is already a list member. Use PUT to insert or update list members.

There is any action in mailchimp that can Add New Member Or Update it ??

Or how can do this inside the workflow: Adding IF member already exists THEN Updating?

Thanks
 
Last edited:

Fagun Shah

Well-known member
You need to use Find Member first to check if the member already exists in Mailchimp or not.

And then setup router based on If Exist and If Does Not Exist -

1632795218336.png

And then if Web Id exists then Update the member -

1632795428335.png


If web id does not exists then add new member -

1632795487735.png



Copy workflow from here, make sure you add Router steps as per your requirements -

 

simong

Member
Hello @Fagun Shah , when the email exists and you are updating member, the options require a specific member email to update ?. How do you map this to a field, eg if abc@abc exists, then update member abc@abc, As now it will only let you select an individual single email address to update.
Screen Shot 2021-10-28 at 10.44.32 am.png
 
Last edited:

Fagun Shah

Well-known member
If the Member Exists it means you must be getting Member'sunique id in the response.

You need to map that ID in there after toggling on the Map -
1635387336251.png
 

simong

Member
Thank you very much. The only thing is now we cant update custom fields. Do you know of any solution for this ?
 

Supreme

Well-known member
Staff member
Hey @simong

For your concern, we have added the custom fields in the "Update Member with Custom Fields" action event. Kindly try the action event at your end and let us know if that works for you.

Thanks!

unnamed2.png
 
Hello,

We are currently using the Update Member with Custom Fields and it doesn't seem to be updating or making the custom fields when we update or make a new member for Mailchimp. It adds the tags and the e-mail without any problem, but the rest doesn't get send over.

Is there a solution for this? If there is I hope to hear of it soon.

Kind regards
 

Supreme

Well-known member
Staff member
Hey @vuurrood veiligheid

We looked into your workflow and it seems the issue is originated from the fields which you have mapped in your Mailchimp's action step. And because the map fields didn't appear while execution the custom fields didnt update on Mailchimp.

Kindly map the correct essential fields which are constantly coming from your WooCommerce.



2022-01-29_10h43_28.png
 
Hey,

We have continued working on making things work, and we have found out why the meta wasn't appearing. But there are also fields that we do get from WooCommerce that it doesn't fill in. This is mostly a concern for the Address. Any advise.

Kind regards
 

Supreme

Well-known member
Staff member
Hey @vuurrood veiligheid

It seems like you have selected the address custom field in your MailChimp as an address field type, kindly use the text type field and can rename it to the Address field.

2022-02-05_11h11_23.png
 
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