Mapping Issue

[JasonTell7]

Has anyone had a field not show when they are mapping? Date of Birth is not showing as a mapping option from Cognito form to Agent CRM.

Troubleshooting DateOfEarth Field Mapping - Watch Video

 

[ArshilAhmad]

Please allow me some time to discuss this with my team. We will get back to you shortly.

 

[JasonTell7]

Please allow me some time to discuss this with my team. We will get back to you shortly.

Thanks!

 

[ArshilAhmad]

As per our observation of the video you shared, the Date of Birth field appears to be a default field. However, according to GHL's API documentation, there is no such default field available. Could you please confirm if it is a default field or a custom field?https://highlevel.stoplight.io/docs/integrations/f71bbdd88f028-upsert-contact

 

[JasonTell7]

As per our observation of the video you shared, the Date of Birth field appears to be a default field. However, according to GHL's API documentation, there is no such default field available. Could you please confirm if it is a default field or a custom field?https://highlevel.stoplight.io/docs/integrations/f71bbdd88f028-upsert-contact

This is a default field that cannot be changed, but I still use it. should I just duplicated it as a custom field?

 

[ArshilAhmad]

Yes, please try creating a custom field for Date of Birth.