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Mindbody Webhook Failure

I can't seem to get Mindbody corrected correctly. I went through all Mindbody documentation, activated my site, got API credentials, etc. But when I try to do a test trigger, it failed (see screenshot). Then I received this email from Mindbody (screenshot). I'm not sure where to go from here now.
 

Attachments

  • DEACTIVATED_ Your MINDBODY Webhooks Subscription has been deactivated - gabriel@theconversionf...png
    DEACTIVATED_ Your MINDBODY Webhooks Subscription has been deactivated - [email protected]
    64.1 KB · Views: 80
  • Mindbody.png
    Mindbody.png
    99.3 KB · Views: 93

ArshilAhmad

Moderator
Staff member
Hi @GabrielCarrilllo,

Please create a new workflow from scratch, set up MindBody as the trigger application, and see if that fixes your issue. Could you confirm whether you have followed the steps below to get your API Key and Site ID?
1717790939035.png
 
I created a new workflow and tried the same - even with a different API key but I got the same error.

And yes, I went through that entire process and was accepted into the Mindbody developer portal.
 

Attachments

  • You’ve been approved. - gabriel@theconversionformula.com - ConversionFormula Mail.png
    You’ve been approved. - [email protected] - ConversionFormula Mail.png
    55.3 KB · Views: 66
P

Pabblymember11

Guest
Hey @GabrielCarrillo

Could you please provide a brief video demonstrating how you added the new connection and captured the webhook response? This will allow us to review it and assist you accordingly.
 
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