Missing Media ID in posting step with Instagram for business

[stevenphan]

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

I often encounter some image problems with Instagram Business. It seems that the implementation step is too fast, causing the image to not have time to load. Is there any way to limit this?

 

[Preeti Paryani]

Hello @stevenphan,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

 

[stevenphan]

Link: https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY1MDYzMzA0Mzc1MjZkNTUzYzUxMzYi_pc
history: IjU3NjUwNTZiMDYzZTA0MzQ1MjZlNTUzNDUxMzE1MTYzNTQzNDBmMzki_pc

Hello @stevenphan,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

 

[Preeti Paryani]

Hello @stevenphan,

Thank you for sharing the workflow and task history. Upon checking, we noticed that the IGID coming from the tracker in the failed task history is being passed in text format, whereas the mapping requires it as an integer string. This mismatch is causing the issue.

We recommend reviewing your trigger source to ensure that the correct ID is consistently captured in the required format. Please refer to the attached images for better understanding.