Multiple workflows: Grist to Mailchimp and Mailchimp to Grist

[andrear]

Hi there,

We have two workflows. One from Grist to Mailchimp and another from Mailchimp to Grist. The Grist to Mailchimp is triggered when a new Grist record is added with a first name, last name, email and the word "subscribe. " It works; however, the Mailchimp to Grist also gets triggered when Grist adds the record to Mailchimp. This one should only be triggered when the user gets add to Mailchimp by a form on the website. The consequence is a duplicate record a 4 tasks being used. Has anyone any suggestions for how to resolve this? Thank you.

 

[ArshilAhmad]

Hi @andrear,

Can you please share the Task History, where this workflow:

Grist-MC

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Triggered this workflow:

MC-Grist

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[andrear]

Hi and thank you for your help.

I hope I am explaining it correctly because Grist-MC doesn't actually trigger MC-Grist.

Grist has a trigger column that reads "true" if the person's first name, last name, email and the word "subscribe" appears for a record Grist. This triggers the Grist-MC workflow, which correctly creates a new subscriber in Mailchimp. After that, this new subscriber just created by Grist is now sent back to Grist by the MC-Grist workflow, duplicating the entry. There is a filter to find the user and merge it but it isn't working. Also, it is using up 4 tasks. It happens within seconds. Should I copy and paste the history, and if so, which part? Here is a screen capture showing the issue.

 

[ArshilAhmad]

We have set up the filter conditions of your workflow correctly. Please test the workflow now. If the issue persists, do let us know without making any changes to the workflow.

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Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

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Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com